
• The surface of the hob has horizontal grooves.
Clean the appliance with a moist cloth and some de-
tergent with a smooth movement from left to right.
• At the end rub the appliance dry with a clean
cloth.
Troubleshooting
Problem Possible cause Remedy
You cannot activate the appliance
or operate it.
The appliance is not connected to
an electrical supply or it is connec-
ted incorrectly.
Check if the appliance is correctly
connected to the electrical supply
(refer to connection diagram).
Activate the appliance again and
set the heat setting in less than 10
seconds.
You touched 2 or more sensor
fields at the same time.
Touch only one sensor field.
There is water or fat stains on the
control panel.
Clean the control panel.
The appliance deactivates. You put something on the sensor
field
.
Remove the object from the sensor
field.
The residual heat indicator does not
come on.
The cooking zone is not hot be-
cause it operated only for a short
time.
If the cooking zone operated suffi-
ciently long to be hot, speak to the
service centre.
The sensor fields become hot. The cookware is too large or you
put it too near to the controls.
Put large cookware on the rear
cooking zones if necessary.
comes on.
The Automatic Switch Off operates. Deactivate the appliance and acti-
vate it again.
comes on.
The Child Safety Device function
operates.
Refer to the chapter “Daily Use”.
and a number come on.
There is an error in the appliance. Disconnect the appliance from the
electrical supply for some time. Dis-
connect the fuse from the electrical
system of the house. Connect it
again. If
comes on again, speak
to the service centre.
If you tried the above solutions and cannot repair the
problem, speak to your dealer or the customer service.
Give the data from the rating plate, three digit letter
code for the glass ceramic (it is in the corner of the
glass surface) and an error message that comes on.
Make sure, you operated the appliance correctly. If not
the servicing by a customer service technician or dealer
will not be free of charge, also during the warranty peri-
od. The instructions about the customer service and
conditions of guarantee are in the guarantee booklet.
Installation instructions
Warning! Refer to "Safety information" chapter.
Before the installation
19
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